Planned maintenance on VPS Hardware Node

One of our hardware nodes will be take down for brief emergency maintenance at 27 november @ 08:00 – 08:30 CET.

Expect about 15-20 minutes downtime during this period.

Problem med enkelte servere

Vi opplever et problem i et våre rack, tekniker undersøker saken.

Oppdatering 00:00 – De fleste servere skal være oppe som normalt.
Gjenstår to servere som vi jobber med.

Oppdatering 01:38 – Alle servere er nå ok. Skulle det være noe ytterlige problemer ta gjerne kontakt med vår kundeservice på kundeservice@servetheworld.net

Power maintenance for datacenter

At Monday Oct 21 at 00:00 there will be power maintenance performed at our datacenter.
The maintenance is expected to last 3-4 hours.

There is no downtime expected during this time.

We do apologise for the late notification which was due to the late notification by the building owner.

Update: This has been rescheduled for tomorrow instead.

Update: This has been moved forward to about 23:30 (GMT+2).

Update 03:23: maintenance has finished and passed normally.

Quick restart of storage metadataserver for shared hosting

We need to perform a quick restart of metadata service for the shared hosting storage.
This will cause a few seconds of slowdowns and perhaps a few requests will fail.

Downtime expected is less than a minute.

Network issue 2019.09.30

At 06:59 UTC we encountered a short network disconnection on one of our border routers. The disconnection was brief only lasting a few seconds.

After the disconnection there was a few minutes of network convergence while the BGP table reloaded.

The actual downtime for this one router was only a few seconds, however perceived downtime or unstability could be up to 10 minutes.

Core router upgrades

We are upgrading one of our routers on Sep 20 @ 05:00 CEST.
There may be some intermittent connectivity issues as BGP converges.

Update 08:10 – Upgrades are done, we are now waiting for BGP convergence on the last router and things will be back to normal.

Update 09:14 – Since 08:15 the network has been running in a normal state. At this time there should be no further issues related to this upgrade.

Bytte av maskinvare for mail4.servetheworld.net

Grunnet problemer med maskinvare er vi nødt til å foreta en bytte av maskinvare for mail4.servetheworld.net.
Nedetid skal være under 30 minutter.

Oppdatering 10:18: Bytte av maskinvare er fullført.

Problemer med tilgjengelighet for enkelte servere

Vi opplever problemer med tilgjengelighet for enkelte server og jobber med å sjekke dette.
Tekniker er på vei til lokasjon og vi vil oppdatere så raskt som mulig.

Oppdatering 13:20 – Problemet skal være løst , vi gjennomgår en og en server for å sjekke at de svarer OK.